Monthly Archives: October 2011

The Idea of Ideas : A Great Leadership Thought

“Because a leader is human and fallible, his and her leadership is in one sense finite–constrained by mortality and human imperfections. In another sense the leader’s influence is almost limitless.  He and she can spread hope, lend courage, kindle confidence, … Continue reading

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When Jack Welch set out GE’s Quality Vision 2000

I recently came across a question on a website about Six Sigma: What should be the primary objective – customer satisfaction or cost reduction?  The question still causes a lot of confusion which is quite prevailing among the Six Sigma … Continue reading

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